Mosplay believes that the privacy of your personal data is a fundamental right. This Privacy Policy clearly explains how your data is collected, where it is stored, and how it is kept secure.
This Privacy Policy takes effect automatically when you use the Mosplay platform. By using our services, you agree to this policy.
Mosplay holds your privacy in the highest regard. Our Privacy Policy clearly explains how Mosplay handles your personal data. We believe your information belongs to you alone — it will never be misused.
Mosplay is trusted by millions of players across Bangladesh. Safeguarding every member's personal and financial information to the highest standard is our responsibility. Mosplay adheres to international data protection standards and follows GDPR-compliant practices.
This policy applies in full to the mobile app, website, and all other Mosplay digital channels. Please read this Privacy Policy carefully before using our services.
Mosplay collects certain information to deliver our services and ensure your security. We only collect what is strictly necessary — nothing more. Full details are outlined below:
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification |
| Contact Information | Phone number, email address | Account Management |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Device Information | IP address, browser, operating system | Security Monitoring |
| Gaming Data | Game history, bet amounts | Service Improvement & Responsible Gaming |
Mosplay uses your data solely to deliver services, ensure security, and improve your experience. We never sell your information to third parties for advertising purposes.
Mosplay never sells your data to third parties for marketing or advertising purposes. Our use of your data is strictly limited to improving your experience on our platform.
Mosplay protects your data using industry-leading technology. Our servers are hosted in the world's most secure data centers and undergo continuous security testing.
Your password is never stored in plain text — it is always encrypted using a strong hashing algorithm. No Mosplay employee has access to your password.
Never share your password with anyone to keep your account secure. No Mosplay staff member will ever ask for your password.
Mosplay uses cookies to enhance your experience. Cookies are small text files stored in your browser that help remember your preferences and session information.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
Mosplay never uses third-party advertising cookies. Our cookies are used exclusively to improve the quality of your experience.
As a Mosplay member, you have several important rights over your own data. We fully respect these rights and you may exercise them at any time.
You may request to view all the information we hold about you at any time.
Contact our support team to correct any inaccurate or outdated information — we will update it promptly.
Where there is no legal obligation to retain it, you may request the deletion of your data.
You may request a copy of your data in a machine-readable format.
You may object to the processing of your data under certain circumstances.
You may withdraw your consent to marketing communications or non-essential data processing at any time.
Mosplay strictly refrains from providing services to anyone under the age of 18. This is not just our policy — it is our ethical responsibility.
If you become aware of anyone under the age of 18 using Mosplay, please notify us immediately. We maintain a strict zero-tolerance policy when it comes to the protection of minors.
Mosplay reserves the right to update, amend, or revise this Privacy Policy as needed. You will be notified in advance of any significant changes.
If you have any questions about the Privacy Policy or wish to exercise your data rights, please contact us. Mosplay's data protection team is always here for you.
Support Email: [email protected]
Support Hours: 7 days a week, 24 hours a day
Response Time: Within 48 hours
You can also reach us via live chat. Mosplay's support team is always ready to help resolve any issue you may have.
Our multi-layered security system ensures your privacy is fully protected
All your data at Mosplay is secured with bank-grade 256-bit SSL encryption. No hacker or third party can access your information — that is our promise.
Mosplay's KYC process ensures that every account belongs to a real, verified adult. This keeps you fully protected against fraud and identity theft.
Mosplay never sells your personal data to advertisers or third parties. Our business model does not depend on monetizing your privacy.
Mosplay's security team monitors your account around the clock. Any suspicious activity is detected and acted upon immediately.
Mosplay complies with GDPR, the international data protection standard. This means you enjoy the same strong data protection rights as European Union users.
You may request the deletion of all your personal data at any time. Mosplay will process the request within 30 days, except where retention is required by law.
Frequently Asked Questions About the Privacy Policy